Privacy Policy

Who we are

This website,, is owned and operated by Dr Ian Mckenzie.

Address: Dr Ian Mckenzie, Pencester Surgery, 10 Pencester Road, Dover, Kent, CT16 1BW.


What personal we collect and why

We collect your personal contact details and full medical records for the purpose of compiling a medical report for your firearms or shotgun application. The data we collect includes:

Your personal contact details:

  • Your name
  • Your date of birth
  • Your address
  • Your telephone number
  • Your email

Your General Practice Details:

  • Name of GP
  • Name of surgery
  • Surgery address
  • Surgery telephone number
  • Surgery email

Firearms Officer:

  • Their name
  • Office address
  • Office telephone number
  • Office email

Your medical records

  • Your full set of medical records
  • Any specialist letters
  • Copies of the old record cards, once known at ‘Lloyd George’ cards

How we use the information we collect

We will only use your personal data when the law allows us to in the following circumstances:

  • Where we have a legitimate interest to respond to your enquiry
  • Where we need to perform the contract we are about to enter / have entered into with you
  • Where we need to comply with any legal or statutory obligations
  • Where we have your consent to send you marketing information

Who we share your data with

Your medical records will be reviewed by qualified medical reviewers who are obliged to maintain the confidentiality of your records as part of the requirements of GMC registration. The consent form and medical report will be sent to the Police who’s processing your application. We do not share your data with anyone else. 

How long we retain your data for

We will retain your records until you inform us that your application has been completed or for six months, whichever event occurs first. We will happily return your records if you wish, or dispose of them through an official conditential waste service. Electronic records will be deleted. We will retain your Application and Consent Form. The consent form and medical report will be sent to the Police, please contact your Firearms Officer for further information on how long they will retain your records for.

What rights you have over your data

If you have contacted us by any means, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitors to our website

Our website uses a third party service, Google Analytics, to collect data and statistics about website usage and behaviours such as what pages are visited. This information is processed in a way which does not identify anyone and we do not make any attempt to find out the identities of those visiting our website.

Access to your information

Under the General Data Protection Regulations (GDPR), you have the following rights:

  • Right to access the personal data we hold about you
  • Right to rectification if any personal data we hold about you is incorrect or incomplete
  • Right to erasure if you’d like us to delete any personal data we hold about you
  • Right to restrict the processing of your personal data in certain circumstances
  • Right to data portability to have your data transmitted to another controller
  • Right to object to the processing of your data in certain circumstances

If you wish to exercise any of these rights, or make a subject access request please contact us by emailing

Third party links

This Privacy Policy only applies to this website, This website may include links to third party websites, plugins and applications. We do not control these third party websites and are not responsible for their privacy statements and how they use your data.


Cookies are small text files that are placed on your computer when you visit a website. They are widely used in order to make websites work more efficiently and provide basic functionality such as remembering preferences or filling out forms. They are also used to provide information and insights to the owners of the site that help to improve performance and offer a better user experience.

Internet browsers typically accept cookies by default, but it is possible to set a browser to reject cookies.

Cookies on this site

The list below explains the cookies we use and why. We will not use any of this data to personally identify you.

Google Analytics

Cookie names:



These cookies are used to collect information about how you use our website. The information collected includes number of visitors, pages visited and time spent on the website. The information is collected by Google Analytics in aggregated and anonymous form, and we use the data to help us make improvements to the website. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. Click here for more information about Google Analytics and your privacy.


Cookie names:



These are used to record a visitor’s cookie preferences. They hold no personally identifiable information.

Essential Cookies

Cookie names:



These cookies may not always be present but are essential for the website to function. They generally have short expiry times.

Disabling cookies

You can manage your cookie settings by clicking the icon in the bottom right hand corner of the screen. You can also prevent the use of cookies by adjusting your browser settings.

Please be aware that some cookies are necessary for the website to function properly. If you disable these cookies in your browser, parts of the website may not work correctly. For more information about cookies, visit

How to contact us

If you have any questions about this Privacy & Cookie Policy or any part of our service, please contact us by emailing

Changes to our Privacy Policy

We may from time to time make changes to this Privacy Policy. If we make changes, the updated Privacy Policy will be posted on this website and the revised Privacy Policy will take effect once posted. Your continued use of this website after the posting will signify your agreement to the new terms.

Privacy Policy last updated: 15th Oct 2019